Everyone has their own way to brew a tasty cup of coffee and that's the most fun, to be able to explore the many different variables that affect the coffee's extraction!

Here's a simple guide to follow :

Too much astringency, acidity / sharp, pointed - extract more!

Too much bitterness, dry finish - extract less!

- Use filtered water when possible, mineral water would be your next best option when brewing at home. Mineral composition of water greatly affects the extraction of solubles in coffees, hence affecting the cup's profile.

- Try using a brewing temperature of around 90-93°C as we feel it give optimal extraction of flavours from our coffees. 

- Start brewing with a base ratio of 1g ground coffee to 16 - 17g brew water for filter brews (by hand) and 1g ground coffee to 2 - 2.5g brew water for espressos (by pressure) and you can adjust the ratio from there according to your taste preference!

- Coffee are best consumed within 2 month (normal usage) or 3 months (unopened) as exposure to oxygen increases the oxidation rate of the coffees. 

- Is there espresso and filter options?

Our roast approach is a single profile approach, where we continually adjust and re-profile our coffees to best suit its inherent terroir and characteristics. With that in mind, our coffees are of a medium-light roast or in terms of color spectrum for you coffee nerds out there (like myself), between 88 to 95 on the Lighttells Color Index! This ensures our coffee presents balance in cup between acidity and sweetness for all brewing methods.

- Why does my coffee bag have no valve on it?

Our bag design seals in those precious aromatics that make our coffees tastier! Without the need for a valve as it keeps out age-inducing oxygen, allowing for vibrancy in the coffees to shine. The lack of the valve commonly found on most coffee bags means that the coffee inside the bags sits in a pressurised state. Brewing recommendations are on the back of the coffee cards, our coffee peaks 3-4weeks post roast, so fresh coffee isn’t always the best 🤪 

- When is my coffee roasted?

Orders are packed and shipped with coffee's from our latest roast date, which is located in the coffee information. Kindly place your order before 12pm on Monday to allow us sufficient time to process. Orders received after 12pm would be consolidated and fulfilled the following week's cycle. The coffees goes through our weekly production cupping to ensure quality control, before being packed and picked by our delivery partners on Friday, delivery will take 2-3 working days. 

Orders are packed and shipped with coffee's from our latest roast date, which is located in the coffee's information. Kindly place your order before 12pm on Friday to allow us sufficient time to process. Orders received after 12pm would be consolidated and fulfilled the following week's cycle. The coffees goes through our weekly production cupping to ensure quality control, before being packed and picked by our delivery partners on Monday, delivery will take 2-3 working days. 

We would be using a combination of different delivery couriers (J&T, Qxpress and Singpost) for deliveries within Singapore to ensure that orders are delivered on time. Any purchases above $40 will also enjoy free 2-3 working days shipping. 

As these are estimated delivery timings are provided by our delivery partners, we are unable give assurance in light of any potential shipping delays, especially in this times where there is a surge in demand for delivery services. We seek your kind understanding and you may use the tracking number to follow up with either companies for more updates.

We regrettably are unable accept returns for our coffee orders as all orders are checked before being shipped out to you. If you have any issues, you can contact us at hello@bloomwithcoffee.com